Returns & replacements
Happiness guaranteeMisprinted, damaged or defective? We replace it or refund you — free.
30 daysTell us within 30 days of delivery, with a photo of the problem.
No need to send it backFor a defect or damage, keep the item — we just need the photo.
What is covered
Printing errors, items damaged in transit, the wrong item or size sent, and manufacturing defects. Contact us within 30 days of delivery with your order number and a photo, and we will send a replacement or refund the item, whichever you prefer.
Wrong size or changed your mind?
Because every item is printed to order just for you, we can't accept returns for size or a change of mind. Please check the size guide on the product page before ordering — if you are unsure, write to us and we will help you choose.
How to reach us
Use the contact form or email client.support.ua@gmail.com. We reply within one business day.
